How Can We Help?
Real HVAC experts ready to help you size, install, and maintain your STATUS system.
Available Mon-Fri, 9am-5pm MST — (800) 123-4567
Installation Guides
Step-by-step video and written guides for every system type. Watch before, during, or after your install.
Watch Guides→Live Phone Support
Talk to a real HVAC expert. Available Monday-Friday, 9am-5pm MST. We'll walk you through your install.
Call (800) 123-4567→Warranty Registration
Register your system to activate your 7-year compressor warranty and 5-year parts warranty.
Register Warranty→Email Support
Send us a detailed question or issue and we'll respond within 24 hours with a solution.
Email Us→Common Troubleshooting
System won't turn on
Check breaker, verify power connections at disconnect, confirm indoor/outdoor wiring.
Flashing error codes
Look up your specific error code in your manual or contact us for diagnostic help.
Not cooling/heating enough
Verify correct sizing for your space. Check filters, airflow, and outdoor unit clearance.
Water leaking from indoor unit
Inspect condensate drain line for clogs. Ensure proper installation angle for drainage.
Unusual noise from outdoor unit
Check for debris around the unit. Verify mounting bracket is secure and level.
WiFi module not connecting
Reset the module, ensure your router is on 2.4GHz, and re-pair through the app.
Send Us a Message
Can't find what you need? We'll get back to you within 24 hours.