STATUS Warranty
Every STATUS system is backed by our comprehensive warranty program. We stand behind our products because we know they're built to last.
7 Years
Compressor Warranty
The heart of your system — fully covered for 7 years from the date of purchase. Includes replacement compressor and labor reimbursement.
5 Years
Parts Warranty
All functional parts — motors, circuit boards, coils, expansion valves, and sensors — covered for 5 years. No fine print.
30 Days
Satisfaction Guarantee
Not satisfied? Return within 30 days for a full refund. We'll even cover return shipping if the system is defective.
What's Covered
Covered
- Compressor failure or malfunction
- Fan motor defects (indoor & outdoor)
- Electronic control board failures
- Refrigerant leaks from factory joints
- Heat exchanger / evaporator coils
- Expansion valve defects
- Temperature & pressure sensors
- Factory wiring harness defects
- WiFi module hardware failure
- Remote control hardware defects
Not Covered
- Damage from improper installation
- Normal wear and tear on filters
- Cosmetic damage (dents, scratches)
- Power surge / lightning damage
- Unauthorized modifications
- Damage from natural disasters
- Commercial / non-residential use
- Refrigerant recharge (unless leak)
How to File a Warranty Claim
Contact Us
Call 1-888-STATUS-1 or email warranty@statusdiy.com with your order number and a description of the issue.
Diagnostic Support
Our HVAC team will walk you through basic troubleshooting. Most issues can be resolved over the phone in minutes.
Replacement Shipped
If a part is defective, we ship the replacement at no cost. For compressor claims, we also reimburse reasonable labor costs.
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